2019 Automotive Repair Shop Trends
BOLT ON TECHNOLOGY and PTEN Magazine, in partnership with Paramount Research, conducted a study that asked over 32,000 shop owners across North America about the issues, trends and concerns surrounding the automotive repair industry today.
In this study, we have uncovered many interesting trends that are defining the future of the automotive industry as we currently know it. Apart from providing information on the level of experience of participants and information regarding the profile of their auto repair shops, this survey reveals:
- Customer Perceptions of Industry
- Challenges with Customers
- Hiring & Recruiting Struggles
- Investment Plans
- Industry Software and Technology
- Retirement Strategies
Responses to the survey highlight common trends within the industry and provide qualitative data on experiences and scenarios many shop owners were willing to further elaborate on. To access the full report, please provide the following information.
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